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Privacy Policy

This policy explains how Hollyinfinity Consulting Ltd collects, uses, stores, and protects personal data.

Last updated: April 4, 2026

1. Who We Are

This website is operated by Hollyinfinity Consulting Ltd ("we", "our", "us"), trading as HollyInfinity Consulting and TakeOffer Education.

Registered company number: 15560760

Registered office and correspondence address: New Broad Street House, 35 New Broad Street, London, EC2M 1NH, United Kingdom

Contact email: hello@takeofferedu.com

2. Scope of This Policy

This policy applies to personal data we process when you:

  • visit our website;
  • contact us by email, social messaging, or phone;
  • request education consulting or app consulting services;
  • become a client, student, guardian, partner, or supplier.

3. Personal Data We Collect

Depending on your interaction with us, we may collect:

  • Identity data: name, date of birth, nationality, and basic profile information.
  • Contact data: email address, phone number, WeChat ID, and postal address.
  • Education and application data: academic history, target schools, documents, and application progress.
  • Service and communication data: inquiry details, meeting notes, support history, and service preferences.
  • Transaction data: billing records, payment references, and refund records.
  • Technical data: IP address, browser type, device data, and site usage data collected through standard server logs and essential technologies.
  • Marketing preferences: whether you choose to receive updates from us.

4. How We Collect Data

  • directly from you when you contact us or use our services;
  • from parents/guardians where they engage us for student services;
  • from third parties you authorize (for example, referees, institutions, or payment providers);
  • automatically from your device when you use our website.

5. Why We Use Your Data and Lawful Bases

Under UK GDPR, we process personal data only when we have a lawful basis. Common lawful bases we rely on are:

  • Contract: to provide requested services, manage your project/application, and handle payments.
  • Pre-contract steps: to respond to inquiries and prepare proposals before engagement.
  • Legitimate interests: to run and improve our services, maintain service quality, prevent misuse, and manage business operations.
  • Legal obligation: to comply with applicable legal, regulatory, tax, and accounting requirements.
  • Consent: where required by law, including certain marketing communications and non-essential cookie technologies.

6. How We Share Personal Data

We may share personal data only where necessary with:

  • universities, schools, test providers, and visa-related service providers (where relevant to your instructions);
  • IT, hosting, communication, and payment service providers;
  • professional advisers (for example, legal, compliance, or accounting advisers);
  • public authorities, regulators, law enforcement, or courts where legally required;
  • a buyer or successor in connection with a merger, acquisition, or restructuring.

We require service providers to handle personal data securely and only for authorized purposes.

7. International Transfers

Where data is transferred outside the UK, we take appropriate safeguards as required by UK data protection law, such as adequacy regulations or approved contractual safeguards.

8. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy, including legal, tax, dispute, and compliance obligations. Retention periods vary by data category and service context.

9. Data Security

We use proportionate technical and organizational security measures to reduce risks of unauthorized access, loss, misuse, or alteration of personal data. No internet-based system is completely secure, but we continuously review our controls.

10. Your Rights

Subject to UK data protection law, you may have the right to:

  • access your personal data;
  • correct inaccurate data;
  • request deletion in certain circumstances;
  • restrict processing in certain circumstances;
  • object to processing based on legitimate interests;
  • request data portability (where applicable);
  • withdraw consent at any time where processing is based on consent.

To exercise rights, email hello@takeofferedu.com. We may need to verify identity before fulfilling requests.

11. Cookies and Similar Technologies

Our site may use essential technologies necessary for security and core functionality. Where we use non-essential cookies or similar technologies, we will request consent where required by applicable law and provide clear information about their purpose.

12. Children and Student Data

Some of our services involve students under 18. Where required, we work with parents or lawful guardians and process relevant data only as necessary to deliver requested services and meet legal obligations.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and you should review their own policies.

14. Complaints

If you have concerns about how we handle personal data, contact us first so we can investigate and resolve your concern promptly.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk/make-a-complaint/.

15. Changes to This Policy

We may update this policy from time to time. Updates are effective when posted on this page, and the "Last updated" date will be revised accordingly.

16. Contact Us

For privacy questions, contact:

Hollyinfinity Consulting Ltd
New Broad Street House, 35 New Broad Street, London, EC2M 1NH, United Kingdom
Email: hello@takeofferedu.com